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E-Blah Community    Technical Support    Question and Answer  ›  All user passwords incorrect after backup restore
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jake
July 8, 2008, 7:16am Report to Moderator Report to Moderator
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I have restored members folder from fresh backup, and now nobody can login. They get message that password is incorrect.
I had password encryption on. I am still using Blah version 8.3

Anyone can help?

Thanks.
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jake
July 9, 2008, 12:16pm Report to Moderator Report to Moderator
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Well, since nobody has the answer, here it is, if it happens to you.
If you have password encryption ON, and you backup members, when you restore from backup the member passwords are not recognized.
You have to run Password encryption again after restoring from backup. This seems to work for me.

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iCONICA
July 10, 2008, 10:56am Report to Moderator Report to Moderator

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This is because you need to backup other folders too, That store sessions and other information, If you just backup the members folder there will be mismatched information.



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jake
July 11, 2008, 8:10pm Report to Moderator Report to Moderator
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Actually I did backup everything, and restored everything, but passwords were not recognized until I ran password encryption again.
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Ratztails
July 12, 2008, 10:01am Report to Moderator Report to Moderator

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Is it fixed yet?
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jake
July 12, 2008, 10:49am Report to Moderator Report to Moderator
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Yes, I ran Password encryption again after restoring from backup and it now recognizes passwords.
So, looks like that's what fixed it.
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E-Blah Community    Technical Support    Question and Answer  ›  All user passwords incorrect after backup restore