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E-Blah Community  ›  Technical Support  ›  Install Issues  ›  Get always 500 Internal Server Error
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helmutus
April 15, 2008, 7:17am Report to Moderator Report to Moderator
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Hi there,

I uploaded all files to my server with CuteFTP. Forum in ANSCII and Blahdocs in Binary. I checked also the CHMODs and set them correctly like described in the Install Doc. When I enter the adress  http:www.forum-freie-mystik.de/cgi-bin/forum/Setup.pl  I get the Welcome screen. So far so fine. But when I press the Install button I get always a 500 Internal Server Error. I tried with differnt Permissions like described here in the forum, but the results are always the same.
Can anyone help please?

Thank you.

p.s.: the directories on my server how the docs of the host told me (abolute paths):

/home/strato/www/fo/www.forum-freie-mystik.de/htdocs/cgi-bin/forum
/home/strato/www/fo/www.forum-freie-mystik.de/htdocs/blahdocs
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vol7ron
April 15, 2008, 7:35am Report to Moderator Report to Moderator
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So when you run Setup.pl it works?  And there's no error on that page?



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helmutus
April 15, 2008, 7:49am Report to Moderator Report to Moderator
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Thank you for answering.

This text is shown in the browser window:

Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, service@webmailer.de and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Unfortunatly I have no idea, where I can get the server error log.
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vol7ron
April 15, 2008, 7:55am Report to Moderator Report to Moderator
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Sorry there might have been some miscommunication.  When you run Setup.pl do you get something like the following.  Or are there errors on this page.



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helmutus
April 15, 2008, 8:06am Report to Moderator Report to Moderator
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I get this screen:



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marie2rob
April 15, 2008, 8:53am Report to Moderator Report to Moderator

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Hi,

I also used CuteFTP to install my board.  I know when I got the screen that you're showing I made the mistake of hitting it twice when I saw it didn't remove setup.pl.  I got the 500 error that you got.  I removed all files on my site and did a complete reinstall and only hit install forum once.  I then removed the setup.pl through Cute.  I then went to the url my board should be at and it was there.  

Did you try this?


Have A Wonderful Day!
Marie  
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http://www.artistic-designers.com/bkgds


If I helped, PLEASE increase my reputation by clicking the link below   
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helmutus
April 15, 2008, 9:40am Report to Moderator Report to Moderator
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@ marie2rob
It seems than it works. I get the screen below. And now I'm wondering, what are the next steps...



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marie2rob
April 15, 2008, 9:53am Report to Moderator Report to Moderator

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Hi There!

Great!!!!  Now you have your forum    Just login with the username and password you chose in the setup and then go to your admin.  Start with your forum settings and go down the list.  It's really very easy!  

Martin has been a wonderful person here to help me out whenever I made a post.  I d/l a new theme for the board and made a new header to fit that.  You can view mine here:
http://www.artistic-designers.com/cgi-bin/forum/Blah.pl

If you need more help on configuring your board, just pm me or post back and I'll do what I can.

Oh, to get the new themes here's the url for that:
http://www.blahdocs.com/Themes

The themes are very easy to install, they come with explicit directions on how to install.

I hope all of this helps.


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vol7ron
April 15, 2008, 10:03am Report to Moderator Report to Moderator
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default username: Administrator
default password: admin

It's recommended you change these right away.

----------------------

There should be a theme option in the Admin Settings.  If you are still getting a problem, your blahdocs folder is more than likely in the wrong place.  It should be in your htdocs, public_html, or WWW directory.

----------------------

Hope this helps



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helmutus
April 15, 2008, 10:13am Report to Moderator Report to Moderator
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Unfortunatly nothing works. Not even one button. I get always the 500 Internal Server Error.
There was no intallation process either, where I could type in  username and password. I tried the ones pronounced (Adminstrator and admin) on the Installation doc on the Documentation Project.

I don't know what's really happens. But I get the screen above, when I call up the Blah.pl. in the browser.
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marie2rob
April 15, 2008, 10:19am Report to Moderator Report to Moderator

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Hi,

When you used setup.pl you didn't put in your username, password, email address etc?  None of that came up?  

From the picture you posted earlier it looked like it said Install Forum Now??  Am I wrong on all of this?


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vol7ron
April 15, 2008, 10:23am Report to Moderator Report to Moderator
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Try and chmod all your directories and files to 755 and see if that works for now.

If not PM me your ftp username/pw and I'll try to help you out.



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helmutus
April 15, 2008, 10:29am Report to Moderator Report to Moderator
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Yor are right. When I press the Installation button only the 500 Error okurs. No other screens show up to enter username or password. But it's after all possible to enter the forum.
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marie2rob
April 15, 2008, 10:44am Report to Moderator Report to Moderator

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Quoted from helmutus
Yor are right. When I press the Installation button only the 500 Error okurs. No other screens show up to enter username or password. But it's after all possible to enter the forum.


If you can enter the forum can login using Administrator and admin?


Have A Wonderful Day!
Marie  
Backgrounds By Marie
http://www.artistic-designers.com/bkgds


If I helped, PLEASE increase my reputation by clicking the link below   
http://www.eblah.com/forum/v-memberpanel/a-view/u-6434/r-1
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vol7ron
April 15, 2008, 11:01am Report to Moderator Report to Moderator
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He can't if you go: http://www.forum-freie-mystik.de/cgi-bin/forum/Blah.pl  you'll see what he's working with.



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