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E-Blah Community  ›  Technical Support  ›  Forum Support  ›  PMs going to email address but in member center?
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PMs going to email address but in member center?  This thread currently has 629 views. Print
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iCONICA
April 19, 2008, 7:58am Report to Moderator Report to Moderator

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Hey Justin.

I tried:

Deleting the file.
Deleting the contents of the file, leaving it empty.
CHMODDed  it to 755, (but it was 644 and so are all the others and they dont have a problem with PM's)
Still not working.


Is there any way i could delete my account, make a new account then swap over the 1.dat etc... files to make it mine again?
I could give you FTP details if you wanna take a look?


Thanks.



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Martin
April 20, 2008, 3:46am Report to Moderator Report to Moderator

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pm your new ftp password if you want me to take a look. I'm off out for a couple of hours but will look at it on my return.



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iCONICA
April 20, 2008, 10:49am Report to Moderator Report to Moderator

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Martin fixed it, Non of the team knew what caused it, they'd never seen the issue before, but martin verified it exists and the fix is to create a new admin account, rename your problem account to [yourusername]OLD then name the new account your name, delete the old account, I'm sure there's more to it than that but martin will have to tell ya that.

Thanks martin, your great!

Some people pay for tech support for a product and don't get support as good as this. Nice one Eblah Team!  



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Martin
April 20, 2008, 2:04pm Report to Moderator Report to Moderator

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It was your Auto-reply message that was corrupt, all now working.



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iCONICA
April 20, 2008, 2:10pm Report to Moderator Report to Moderator

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Thanks so much martin.

Btw, my main email address is the .net one not .co.uk. thats my second email. I take it i just change that?

Also how was it corrupt? you mean the file itself? like uploaded in binary rather than ascii?

last question, the email address the forum mails to on new threads and such has an auto responder set up on it, that wont cause a problem will it? throwing emails at the forum?

Thanks!



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Martin
April 20, 2008, 2:30pm Report to Moderator Report to Moderator

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Just go ahead and change the email address.

It was the 1.prefs that was corrupt, here's a normal one:

Quoted Text

0
0
0
1
Thanks for your Pm|Thanks for your Pm I'll get back to you as soon as I can<br /><br />Best Regards<br /><br />Dave

0
5/|8/|


and here's how yours was:

Quoted Text
<head>
1
0
0
1
i-CONICA Received your PM|Hi, I've received your PM, I'll get to it shortly.<br />Thanks

1
Thanks for your message. It is sat in my in box now, awaiting my return cheers.


It was the <head> that caught my attention.



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iCONICA
April 20, 2008, 3:50pm Report to Moderator Report to Moderator

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aww no way,  lol

I know probably caused that, I use Find/replace a lot when making changes to my site. i don't understand how it did that though, because the chances that file contained something i was searching for is remote, also its on a separate sub domain i rarely enter, also the others weren't affected.

Anyway, its fixed now... Thanks so much martin.



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Justin
April 21, 2008, 12:32am Report to Moderator Report to Moderator

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Thanks Martin.    I wouldn't have guessed that at all.  Thanks for always being on the forum to help people.  


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