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warpman
December 4, 2006, 10:46am Report to Moderator Report to Moderator

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I need some help with the following... I'm running E-Blah Platinum 9.71B. When a user tries to change the theme he gets the following error message:

There has been an error in processing your request. Please review the following information. If you are unsure as to why you are receiving the following error, please contact the system administrator.
The theme you chose is not valid.

How do I fix this?
Any help would be appreciated.
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Justin
December 4, 2006, 11:30am Report to Moderator Report to Moderator

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What's the theme ID?


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warpman
December 4, 2006, 2:07pm Report to Moderator Report to Moderator

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I have 3,

3D Blue (ID: 3d_blue)
E-Blah Platnium 5 Remix (ID: e-blah_remix)
Mac OS (ID: mac_os)

Thanks.


Quoted from Justin
What's the theme ID?


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Justin
December 4, 2006, 5:31pm Report to Moderator Report to Moderator

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Change the name to e_blah_remix, then search for new themes.  That should (hopefully) fix it.  


I do installs for $25 and upgrades for $20.
Technical support is always free.

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"But you, O Lord, are a compassionate and gracious God, slow to anger, abounding in love and faithfulness." — Psalm 86:15 NIV

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warpman
December 4, 2006, 5:45pm Report to Moderator Report to Moderator

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Justin, thanks so much! It appears that there is a problem with this e_blah_remix theme. When I select it it gives me that error message.
I'm going to try to reinstall it and see what happens.
Thanks for your help!

Quoted from Justin
Change the name to e_blah_remix, then search for new themes.  That should (hopefully) fix it.  


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warpman
December 4, 2006, 6:14pm Report to Moderator Report to Moderator

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Justin, no go... When I selecet the e_blah_remix theme it tells me "The theme you chose is invalid."
Any ideas?
Quoted from Justin
Change the name to e_blah_remix, then search for new themes.  That should (hopefully) fix it.  


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Justin
December 4, 2006, 7:55pm Report to Moderator Report to Moderator

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Did you do a "Search for New Themes"?


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warpman
December 5, 2006, 10:28am Report to Moderator Report to Moderator

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Yes I did a few times!
I even try deleting the theme and reinstalling it but it still doesn't work. If I understand the theme option for members it allows the members to change the current theme for their user account. Is this correct? So, if a user wants to change the theme they get an error message. Could it be a security problem?
Thanks for your help.

Quoted from Justin
Did you do a "Search for New Themes"?


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Justin
December 5, 2006, 6:50pm Report to Moderator Report to Moderator

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No, PM me a URL to THIS thread and the login and URL for your forum and I'll try to look at it.


I do installs for $25 and upgrades for $20.
Technical support is always free.

  Donate to E-Blah!  

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"But you, O Lord, are a compassionate and gracious God, slow to anger, abounding in love and faithfulness." — Psalm 86:15 NIV

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warpman
December 6, 2006, 5:04pm Report to Moderator Report to Moderator

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Actually, what I'm going to do is install the latest version. I'm in the process of moving to a new ISP. So, basically what I'm going to do is...
- install the latest version on the new server
- backup the data from the old server
- restore the data on the new server
Now the question is locating the instruction on how to go about doing this. Any ideas or is there a document on how to go about this?
Thanks so mucho for your help.


Quoted from Justin
No, PM me a URL to THIS thread and the login and URL for your forum and I'll try to look at it.

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Craig
December 7, 2006, 12:44am Report to Moderator Report to Moderator

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The install instructions are located at http://www.blahdocs.com/installnew.

Keep in mind that you will have to update the css in the themes and make some changes to the template.html file because those themes haven't been updated to work with 10.x.

-Craig.


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