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E-Blah Community  ›  E-Blah Discussion  ›  E-Blah Bugs  ›  New upgrade and now members can't log in
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thelonerider
November 10, 2006, 6:43am Report to Moderator Report to Moderator

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Justin installed my new upgrade sometime today to 10.1.5 (thanks Justin). I have just updated all my image files as instructed.

Problem I have now is a lot of members all having the same IP address cannot log in. It refuses their password and signs them in as a guest.

I click on a users profile and click find IP and it shows up a list of around 30 members all greyed out (as in banned). Guess what, these are all on.... AOL!!!

Can anyone help please?
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Justin
November 10, 2006, 11:34am Report to Moderator Report to Moderator

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All greyed out?  What?

Tell them to clear their cache and try again.  What error do they get when logging in?


I do installs for $25 and upgrades for $20.
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thelonerider
November 10, 2006, 12:47pm Report to Moderator Report to Moderator

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They log in with username and password, click enter then it says that they are still a guest user.

Cache cleared by some members but still same error.

What I mean by greyed out is like when you disable an account then when you go to find ip and you get multiple users on same ip (usually down to AOL) most are unlinked like banned members.
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Justin
November 10, 2006, 2:51pm Report to Moderator Report to Moderator

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Ok, I enabled sessions and changed your cookie prefix.  If it still doesn't work, make sure that your users have indeed cleared their cookies (ask them to try a diffrent browser, if needed).  Usually it's a cookie issue.


I do installs for $25 and upgrades for $20.
Technical support is always free.

  Donate to E-Blah!  

My Websites: Revolution Reality (My Blog)  | Portfolio

"But you, O Lord, are a compassionate and gracious God, slow to anger, abounding in love and faithfulness." — Psalm 86:15 NIV
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thelonerider
November 10, 2006, 5:50pm Report to Moderator Report to Moderator

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Quoted from Justin
Ok, I enabled sessions and changed your cookie prefix.  If it still doesn't work, make sure that your users have indeed cleared their cookies (ask them to try a diffrent browser, if needed).  Usually it's a cookie issue.


Thanks, that seems to have done the trick.
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